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Account Verification After Login On Ultrabet

Ultrabet triggers verification when account activity or regulation requires proof of identity. You can usually log in and browse first, but withdrawals and some account changes are blocked until checks are completed.

• When verification is needed: Before the first withdrawal, when cumulative deposits or withdrawals hit internal thresholds, after changes to your name, email, phone, or payment method, if login location/device changes sharply, when a payment is flagged by the bank or card network, or when age/identity cannot be confirmed from the details you entered.
• How the check works: Ultrabet asks you to upload files in the account area, matches your details to the documents, and may request a selfie or short video for a face match. If anything doesn’t line up, they request a clearer scan or an extra document rather than approving the account.
• ID: Passport, national ID card, or driver’s licence. The image needs to be in colour, uncut, and readable, showing full name, date of birth, document number, and expiry date.
• Address: Bank statement, utility bill, council rates notice, or government letter showing your name and residential address. The date on the document is typically expected to be recent, and the full page must be visible.
• Payment method: For cards, a photo of the card may be requested with the middle digits covered and the CVV hidden, while keeping the first 6 and last 4 digits visible. For e-wallets, a screenshot of the account page showing your name and email/ID and a transaction reference is commonly accepted.
• Source of funds (when requested): Payslip, bank statement showing salary credits, tax assessment, or proof of sale for a major asset. This request appears when deposits or withdrawals become large compared to the account history or when a payment is reversed.
• Common rejection reasons: Blurry photos, cropped corners, mismatched names, an address document that doesn’t show the full address, screenshots with edited elements, or documents that don’t match the country you selected in your profile.